If you reside in mainland China, you can find helpful information relating to personal information protection such as deleting your account and access or modifying personal information in this article. If you have more questions about personal information protection, please email us.

How do I delete my account?

If you need to delete your ExploringNotBoring account:

1. Go to the ExploringNotBoring website and click on your Profile icon
2. Go to Account and scroll down to click Delete Account, then tap Confirm
3. Follow the instructions to delete your account

You may not be able to complete the deletion of your account if:

• You’re a Seeker and you have an upcoming trip, unpaid trip, or outstanding refund
• You’re a Partner and you currently have an unpaid trip or trip for which your Seeker has not checked in, an outstanding refund, or an active listing available for booking

Please note that unless otherwise required by applicable laws and regulations, your account and personal information will be deleted once you have your account successfully deleted. You’ll need to create a new account if you want to use the ExploringNotBoring platform again. 

How to access, rectify, and delete your personal information

You can access, rectify, or delete your personal information, including full name, gender, email address, phone number, and other personal information you chose to provide to us, by following these steps:

1. Go to Account
2. Make your changes and click Save

You can also request deletion of the following personal information by email:

• Personal information collected without your consent
• Personal information processed in violation of applicable laws, standards, and agreements
• We stopped operating ExploringNotBoring (in which case we’ll let you know as soon as we can by reasonable means)

Upon receipt of your request, we will delete your relevant personal information as soon as possible, unless otherwise required by applicable laws and regulations or by regulatory authorities to retain.

Please note that in order to maintain the trust and safety of our community, we may need to ensure that certain personal information, such as date of birth, is authentic, accurate and cannot be changed at will. Hence, not all information you provided may be changed at any time.

If you have successfully deleted your account, your personal information will be deleted accordingly, unless otherwise required by applicable laws and regulations or by regulatory authorities to retain.

How to withdraw my consent

You may withdraw your consent to collection and processing your information.

You may exercise your right to opt out from receiving marketing emails, notifications, messages, tips or subscriptions of updates on policies and community news by logging in to your account and following these steps:

1. Click the Profile icon and click Account
2. Scroll down to  Notifications & Communication Preferences
3. Toggle off all applicable notifications & communications you no longer want to receive

You may also turn off the device permissions granted to us by going to Privacy or Settings.